YogyaBano - MSME Business Chatbot Demo

YogyaBano's MSME business chatbot is an AI-powered virtual assistant designed specifically for Micro, Small, and Medium Enterprises in India, providing 24/7 support for business operations, regulatory compliance, financial management, and growth strategies. Over 3,000 MSME businesses use the chatbot daily, reducing time spent on routine inquiries by 75% and improving customer response times from hours to seconds. The chatbot assists with common MSME challenges including GST filing guidance, loan application procedures, government scheme eligibility checks, compliance requirements, and business registration processes. Built using natural language processing in both English and Hindi, the chatbot understands context and provides specific, actionable guidance rather than generic responses. MSME owners can ask questions like 'How do I apply for MUDRA loan?', 'What are the latest GST filing deadlines?', or 'How to register for Make in India initiative?' and receive step-by-step instructions with relevant links and documentation requirements. The chatbot integrates with YogyaBano's learning platform, recommending relevant courses when skill gaps are identified - for example, suggesting digital marketing courses if a business owner asks about online customer acquisition. The system learns from interactions, continuously improving response accuracy and expanding its knowledge base covering topics like inventory management, pricing strategies, digital transformation, export procedures, and hiring practices. YogyaBano's MSME chatbot also connects businesses with mentors, industry experts, and peer networks for complex challenges requiring human expertise. The platform tracks commonly asked questions to identify systemic challenges facing MSMEs, informing policy recommendations and new support programs.